Payment Policy | Pick Sticks
Overview
We accept Visa, MasterCard, American Express, and Discover. All transactions are secure and encrypted.
Please note: When the checkout/customer details section asks for your "personal information," please enter your full name and billing address. The name and address you enter must match the information on file with your credit card provider, or the order will not be authorized. If your credit card declines, a charge may show pending on your account. This charge will usually fall off within 24-48 hours, depending on your bank.
Acceptable Payment Methods
We like to make it as easy and convenient as possible for you to purchase from us. We accept all major credit cards - Visa, MasterCard, American Express, and Discover. If you are a wholesaler looking for another payment option, please call our sales team at (800) 370-0317 or email us at sales@picksticks.com.
- For credit card payments - Visa, MasterCard, American Express, and Discover cards are accepted via secure online ordering for your protection. (When entering sensitive information on any web page, look for the https:// in the address window and the padlock at the bottom right corner to confirm you are in a secure environment).
- Customer billing street address and zip code MUST match credit card holder information on file at the issuing bank for an order to process.
- Customers paying with Visa, MasterCard, Discover, or American Express must enter their three-digit security code printed on the back of their card (American Express four-digit on front of card) in the appropriate form field at checkout.
- Telephone Orders – If having trouble with payment, customers can call HP Industries at (800) 370-0317. Please note: this option is only available during business hours - Mon-Friday 8 am-5 pm CST, excluding major holidays.
